Employee Assistance Programme (EAP) for Businesses
Employee Assistance Programme (EAP)
Our Employee Assistance Programme (EAP) provides 24/7 confidential support for employees and their families. It’s a practical way to enhance your employee benefits package and promote a healthier, more resilient workforce.
EAP plays a crucial role for mental health support
These stats highlight why EAPs matter
From small teams to large organisations, EAPs give employees somewhere to turn, improving wellbeing and helping businesses manage absence and performance.
51%
Of UK work-related ill health in 2022 was caused by stress, depression, or anxiety.²
£10.85
For every £1 spent on an EAP in the UK, employers saw an average ROI of £10.85 (2022).³
Up from £8 in 2021 and £7.27 in 2019.³ This ROI comes from reduced absence, improved productivity, and less management time lost.
The average usage rate of EAPs among UK employers has now exceeded 12%, up from 10.4% in previous years.⁴
Our EAPs
How does an EAP benefit businesses?
Reduce employee absenteeism & presenteeism
Employee assistance benefits provide confidential support for personal and work issues, helping employees resolve problems quickly. This reduces sick days (absenteeism) and improves focus and productivity when employees are at work (presenteeism).
Boost performance in the workplace
By offering professional help for stress, mental health, and other challenges, EAPs enable employees to clear their minds. This leads to improved concentration, better decision-making, and higher overall work performance across the organisation.
Enhance wellbeing and retention
An EAP demonstrates employer care, fostering a supportive culture. This boosts morale, job satisfaction, and loyalty, making your business more attractive to new talent and helping to retain valuable, experienced employees.
Delivers strong ROI
EAPs are a highly cost-effective investment. For every £1 spent, UK businesses typically see a return of £8-£10, driven by fewer lost workdays, higher productivity, and reduced recruitment costs through better retention.¹
What is an Employee Assistance Programme (EAP)?
An Employee Assistance Programme (EAP), sometimes called an employee assistance program or an employee assistance scheme, is a workplace benefit offering confidential, no-cost support to employees facing personal or work challenges. It provides a safe space for employees and their immediate family members to discuss any challenges that they may have which may negatively impact their mental health or their work performance.
Through short-term counselling, resources, and referrals, EAP services help individuals manage issues like stress, mental health, and relationship difficulties, contributing to their wellbeing and a more productive work environment.
How can an EAP help your employees?
EAP support is available for all businesses, regardless of size.
Support your employees’ wellbeing
From small startups to large corporations, we understand the unique challenges businesses face. Whether it’s stress, anxiety, work-life balance, or personal issues, our EAPs offer confidential support for your employees and their families.
Every employee is different
We prioritise your employee’s individual needs and connect them with the best fit for lasting success, through our dedicated network of counsellors accredited with the BACP delivering therapeutic counselling.
Our EAP ensures you’re never alone
Offer support without limits. That’s our promise
We never turn anyone away. Our EAP is the only UK service with no exclusion or inclusion limits; all referrals are supported.
Leave the clock behind
Every employee gets the time they need, no cut-offs, no pressure, just space to talk and be supported. Our EAP places no time limits on initial calls or in-the-moment support.
Our accreditations
Additional wellbeing services
Mix and match from our range of employee benefits and wellbeing products.
Frequently asked questions (FAQs)
Does every business need an Employee Assistance Programme (EAP)?
Mental health is important for both your business and your employees. As trusted EAP providers, our cost-effective, confidential Employee Assistance Program provides your team and their families with 24/7 expert support. This can help decrease stress, minimise absences, and enhance morale and productivity.
What's the difference between your EAP and the comprehensive one?
The Core Employee Assistance Programme (EAP) provides a solid foundation of wellbeing support, including 24/7 counselling and advice. The Comprehensive EAP builds on this with enhanced clinical pathways and a fully managed, clinically led service — designed for organisations that want wellbeing to sit at the heart of their culture.
Are family members covered?
Yes, immediate family are included (age restrictions apply). They’ll have access to the same confidential counselling, advice, and helplines as employees, ensuring support is available at home as well as at work.
What’s included in counselling?
Our EAP includes short-term counselling delivered by qualified professionals, available via phone, video or face-to-face. Sessions are designed to provide confidential support and practical guidance for a wide range of challenges.
Is an EAP the same as an employee assistance scheme?
Yes. An Employee Assistance Programme (EAP) is sometimes also called an employee assistance scheme or an employee EAP. All of these terms mean the same thing — confidential, professional support for employees and their families.
Trusted by over 5,000 companies
Let’s talk about how we can support your employees, get in touch.
We’ll talk you through our Employee Assistance Programme (EAP) options, so you can choose the level of support that works best for your business.
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Need to know
References
- Make a Difference Media – Levels of EAP use hit new highs
- HR Magazine – UK loses 17 million working days to stress
- Personnel Today – What’s driving the increase in EAP usage?
- Enlighten – EAP Usage Hits Record High in the UK
- REBA – EAPs are evolving into an essential preventative tool
- HSE via HR Magazine – UK loses 17 million working days
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