Employee Assistance Programme (EAP) for Businesses
Employee Assistance Programme (EAP)
Our employee assistance programme (EAP) gives employees and their families confidential, 24/7 support for life’s challenges – stress, anxiety, financial worries and more. As a leading EAP provider in the UK, BHSF offers more than just a helpline; it includes proactive mental health tools, dedicated account management and clear MI reporting.
How does an EAP benefit businesses?
For employee support
- 24/7 EAP support from qualified counsellors
- Help with mental health, legal advice and financial advice
- Flexible access by phone or video
- Complete confidentiality – no need to inform your manager
- Support for immediate family members
- Digital wellbeing tools and self-help resources via our app and portal
What employers gain
- Improved workplace wellbeing and engagement
- Reduced absence and presenteeism
- ROI of £10.85 for every £1 invested (EAPA UK)
- Scalable EAP services for teams of any size
- Manager support through helpline and resources
- Dedicated account management and MI reporting
Our EAPs
Our accreditations
How can an EAP help your employees?
Immediate help, anytime, anywhere
Support when it’s needed most
Employees can access in-the-moment support with no call time limits, so conversations are never rushed. Our EAP also includes 24/7 GP consultations by phone or video, plus expert legal advice and financial advice through dedicated helplines.
Professional counselling for your employees
Counselling support and guidance
Structured EAP counselling is available for employees and their families, delivered by BACP-accredited professionals. We also provide advice for carers, neurodiverse employees and those with special needs.
Mental fitness at your fingertips
Digital tools
Employees can build resilience with online resources and CBT workbooks, working at their own pace. Our MyMindPal tool offers interactive mental fitness support to help manage stress and create healthier habits..
Specialist care for tough times
Support for complex cases
For ongoing or complex issues, we offer psychological assessments and one-to-one case management. A dedicated case manager ensures employees receive tailored care and follow-up.
Tailored support for your business
Making our EAP work for your organisation
Your business benefits from a dedicated account manager for setup and ongoing support, plus regular MI reporting to track impact. We also provide marketing resources to promote your EAP internally and a manager helpline to help leaders support their teams.
Extra support to keep your team healthy and happy
Additional wellbeing services
From discounted gym memberships to encourage regular exercise, and 24/7 GP helpline access for fast medical advice, to online retail discounts that boost morale. We also provide expert mental health training and consultancy plus tailored wellbeing strategy support, ensuring your organisation takes a proactive approach to employee wellbeing.
Looking for more comprehensive support? Explore our Health & Wellbeing Plan for an all-in-one solution that goes beyond EAP.
“1-2-1 counselling was extremely beneficial for me whilst in burnout and on my journey out of burnout. Counsellor was an excellent listener and provided me with useful resources as follow up.”
EAP plays a crucial role for mental health support
These stats highlight why EAPs matter
From small teams to large organisations, EAPs give employees somewhere to turn, improving wellbeing and helping businesses manage absence and performance.
51%
Of UK work-related ill health in 2022 was caused by stress, depression, or anxiety.²
£10.85
For every £1 spent on an EAP in the UK, employers saw an average ROI of £10.85 (2022).³
Up from £8 in 2021 and £7.27 in 2019.³ This ROI comes from reduced absence, improved productivity, and less management time lost.
98.5%
Nearly all of our clients said that the EAP program helped them to remain in work whilst receiving support or were able to return to work sooner.
Frequently asked questions (FAQs)
Does every business need an Employee Assistance Programme (EAP)?
Mental health is important for both your business and your employees. As trusted EAP providers, our cost-effective, confidential Employee Assistance Program provides your team and their families with 24/7 expert support. This can help decrease stress, minimise absences, and enhance morale and productivity.
Can we customise the Employee Assistance Plan (EAP) to suit our organisation?
Absolutely. We offer flexible packages and can tailor services to your team’s needs.
What does an EAP cost?
Pricing depends on the size of your organisation and the level of support required. Ours start from as little as £3 per employee, per year. Contact us for a tailored quote.
What’s included in counselling?
Our EAP includes short-term counselling delivered by qualified professionals, available via phone, video or face-to-face. Sessions are designed to provide confidential support and practical guidance for a wide range of challenges.
Is an EAP the same as an employee assistance scheme?
Yes. An Employee Assistance Programme (EAP) is sometimes also called an employee assistance scheme, an employee EAP or employee support. All of these terms mean the same thing — confidential, professional support for employees and their families.
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Trusted by over 5,000 companies
Let’s talk about how we can support your employees, get in touch.
We’ll talk you through our Employee Assistance Programme (EAP) options, so you can choose the level of support that works best for your business.
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References
- Make a Difference Media – Levels of EAP use hit new highs
- HR Magazine – UK loses 17 million working days to stress
- Personnel Today – What’s driving the increase in EAP usage?
- REBA – EAPs are evolving into an essential preventative tool
- HSE via HR Magazine – UK loses 17 million working days
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